About Me

I am an Assistant Professor of Analytics, Information and Operations Management at the University of Kansas, School of Business. I am interested in strategic problems in operations management. Specifically, my research focuses on the impact of customer behavior on operational decisions, platform operations, operations of new business models, operations of start-up firms, and problems at the interface of operations and marketing.

Media Mention: How to Succeed at Crowdfunding, Fuqua Insights, January, 2019.

Research Interests:

  • Business Model Innovation
  • Operations of Online Platforms
  • Operations of Start-up Firms
  • Implications of Consumer Behavior on Operations
  • Interface of Operations, Marketing, and Finance


Working Paper

    • Persuading Skeptics and Fans: Information Design for New Experience Goods - with H. Gurkan.
    • Abstract
Journal Publications

    • Designing Rewards-Based Crowdfunding Campaigns for Strategic (but Distracted) Contributors - with A. Ma and R. Swinney. Forthcoming in Naval Research Logistics.
    • Abstract
    • Intertemporal Content Variation with Customer Learning - with F. Bernstein and R. Swinney. Manufacturing & Service Operations Management, Vol. 24, No. 3, May-June 2022.
    • Abstract
    • Signaling to the Crowd: Private Quality Information and Rewards-Based Crowdfunding - with R. Swinney. Manufacturing & Service Operations Management, Vol. 23, No. 1, January-February 2021.
    • Accepted for presentation at the iFORM SIG Conference, 2018.
    • Abstract
Other Research

    • The Cyclical Scheduling Problem - with B. Bhattacharya, E. Iranmanesh and R. Krishnamurti. Theoretical Computer Science (2014), Vol. 555, October 2014.
    • Abstract